Privacy Policy – Freesaliz

Effective Date: December 5, 2024

At Freesaliz, we deeply value your trust and prioritize the protection of your personal information. This Privacy Policy describes the types of information we collect, how we use it, and the measures we take to safeguard it. By accessing or using our website, you accept and agree to the terms outlined in this policy. We encourage you to review this document carefully to understand how we handle your privacy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. Below is an overview of the data we may gather:

Personal Information

This refers to information that can be used to identify you as an individual, including:

  • Name: Collected during account creation or checkout.
  • Email Address: Used for communication purposes such as order confirmations, promotional offers, and updates.
  • Phone Number: For order-related communications and customer support.
  • Billing and Shipping Address: Necessary for processing orders and deliveries.
  • Payment Information: Including credit or debit card details, used solely for processing transactions.

Non-Personal Information

This refers to data collected automatically when you visit our website, such as:

  • Browser Type: To optimize website compatibility and performance.
  • IP Address: To analyze trends, manage the website, and gather demographic information.
  • Device Information: Including the type of device and operating system.
  • Browsing Behavior: Pages visited, time spent on the site, and click patterns, collected via cookies and analytics tools.

2. How We Use Your Information

The information we collect serves various purposes to enhance your experience and ensure seamless interactions on our platform. Here’s how we use your data:

  • To Process and Fulfill Orders: Ensuring timely and accurate delivery of your purchases.
  • To Communicate with You: Sending updates regarding your orders, promotional offers, and newsletters (if you have opted in).
  • To Enhance Website Functionality: Using analytics to improve website design, navigation, and overall user experience.
  • To Comply with Legal Obligations: Ensuring adherence to applicable laws and regulations.
  • To Prevent Fraudulent Activities: Protecting our customers and business from fraudulent transactions or security threats.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, there are specific scenarios where your data may be shared with trusted parties:

Service Providers

We collaborate with third-party service providers to operate our business efficiently. These may include:

  • Shipping Companies: For delivering your purchases to your address.
  • Payment Processors: For securely handling your transactions.
  • Marketing Partners: To provide targeted offers or ads based on your preferences.

Legal Authorities

We may disclose your information if required by law, or when necessary to:

  • Respond to legal requests, such as subpoenas or court orders.
  • Protect the rights, safety, or property of Freesaliz, its customers, or the public.

4. Cookies and Tracking Technologies

Cookies and similar technologies help us enhance your browsing experience. Here’s how we use them:

  • Personalization: To remember your preferences, such as language settings or saved items in your cart.
  • Performance Analysis: To monitor site traffic and identify areas for improvement.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.

5. Your Rights

We are committed to respecting your privacy rights. As a user, you have the following rights regarding your personal information:

  • Access: Request a copy of the information we have about you.
  • Update: Correct any inaccuracies in your data.
  • Delete: Request the deletion of your personal information, subject to legal or operational requirements.

To exercise any of these rights, please reach out to us at [email protected]. We will process your request promptly and in accordance with applicable laws.

6. Data Security

We implement stringent security measures to safeguard your data, including:

  • Encryption: Secure transmission of payment and personal information.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Monitoring: Regularly reviewing our systems for vulnerabilities and ensuring compliance with data protection standards.

While we strive to protect your information, it’s important to note that no method of transmission over the internet or electronic storage is 100% secure.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data handling practices, please feel free to contact us:

  • Email: [email protected]
  • Phone: (407) 332-0637
  • Address: 83 E Broad St, Hopewell, New Jersey, 08525, USA

We are committed to addressing your concerns and ensuring a safe, transparent relationship with our customers.